Two recent additions to Overwatch -- the option to group up with other players based on a pair of filters and the ability to support different players to get good behavior -- are helping to decrease toxicity in the game, according to Blizzard. In a post on the Overwatch forums, match director Jeff Kaplan said that incidences of misuse are down among players at the Americas and Korea.
Kaplan referenced information from Blizzard's Global Insights group, saying that after the release of Endorsements and searching For Group, competitive matches with violent chat were down 26.4% in the Americas and 16.4% in Korea. The number of daily gamers being violent to other people was also down: 28.8 percent in the Americas and 21.6% in Korea.
"We're really delighted with the community efforts to make OW a better location!" Kaplan stated. "Thank you all! And we will keep working on iterating on these features to make them as well as exploring other systems to improve the gameplay environment."
Players that receive a large number of endorsements because of their behaviour and gameplay have been rewarded with greater queues and some still-unspecified benefits, so there's some inspiration for players to be on their very best behaviour. The Looking For Group attribute gives players more control on who will join their team, allowing group organizers define which hero characters they're looking for or allowing them to need voice chat.
When Blizzard declared the characteristic , Kaplan said the aim was to give players approaches to recognize decent behaviour in Overwatch, as opposed to more resources that focus on reporting bad behavior.